Alberto Garcia

Alberto Garcia

Alberto
Garcia

Lead UX / Product Designer

Based in Los Angeles, CA

I design complex, regulated products people can navigate on their own, and I build the teams that ship them.

I design complex, regulated products people can navigate on their own, and I build the teams that ship them.

Awards for client work

8

W3 Awards

8

W3 Awards

1

Addy Awards

1

Addy Awards

1

IAC Awards

1

IAC Awards

From Research To Delivery

          Most of my work sits in fintech, healthcare, civic tech, and utilities, where the rules exist before the design does. I've run the research, defined the product, and stayed with it through developer handoff and launch.
          Most of my work sits in fintech, healthcare, civic tech, and utilities, where the rules exist before the design does. I've run the research, defined the product, and stayed with it through developer handoff and launch.

12+

Years leading design teams

15+ years designing and launching products

12+

Years leading design teams

15+ years designing and launching products

50+

Projects Launched

Across 30+ clients

50+

Projects Launched

Across 30+ clients

70%

Product Adoption

Plan Manager at Capital Group

70%

Product Adoption

Plan Manager at Capital Group

220+

1-on-1 User Interviews

About a quarter in Spanish

220+

1-on-1 User Interviews

About a quarter in Spanish

Featured Works

Plan manager landing page with proposed AI featues
Onboarding home page - startup point for advisors.

Enterprise B2B SaaS · Fintech

Capital Group

Redacted Version

Designed a new platform to replace a 25+ page paper form. It asks only what applies to each plan, so setup takes minutes instead of days. Since launch, it has carried 4,350+ plans through implementation.

End-to-End Product Design

New Product Definition

Progressive Disclosure

Design Systems + Governance

High-Fidelity Prototypes

WCAG Compliance

Systems-Level Thinking

Team Management + Leadership

Role-Based Access Control

Plan manager landing page with proposed AI featues
Onboarding home page - startup point for advisors.

Enterprise B2B SaaS · Fintech

Capital Group

Redacted Version

Designed a new platform to replace a 25+ page paper form. It asks only what applies to each plan, so setup takes minutes instead of days. Since launch, it has carried 4,350+ plans through implementation.

End-to-End Product Design

New Product Definition

Progressive Disclosure

Design Systems + Governance

High-Fidelity Prototypes

WCAG Compliance

Systems-Level Thinking

Team Management + Leadership

Role-Based Access Control

Plan manager landing page with proposed AI featues
Onboarding home page - startup point for advisors.

Enterprise B2B SaaS · Fintech

Capital Group

Redacted Version

Designed a new platform to replace a 25+ page paper form. It asks only what applies to each plan, so setup takes minutes instead of days. Since launch, it has carried 4,350+ plans through implementation.

End-to-End Product Design

New Product Definition

Progressive Disclosure

Design Systems + Governance

High-Fidelity Prototypes

WCAG Compliance

Systems-Level Thinking

Team Management + Leadership

Role-Based Access Control

Plan manager landing page with proposed AI featues
Onboarding home page - startup point for advisors.

Enterprise B2B SaaS · Fintech

Capital Group

Redacted Version

Designed a new platform to replace a 25+ page paper form. It asks only what applies to each plan, so setup takes minutes instead of days. Since launch, it has carried 4,350+ plans through implementation.

End-to-End Product Design

New Product Definition

Progressive Disclosure

Design Systems + Governance

High-Fidelity Prototypes

WCAG Compliance

Systems-Level Thinking

Team Management + Leadership

Role-Based Access Control

Altamed.org provider search resuls detail
Altamed.org mobile homepage

Healthcare · Responsive Web

AltaMed

Six years, three research-led redesigns, and ethnographic user research interviews led in English and Spanish. The patients everyone treated as edge cases, elderly and often without support, turned out to be the most common.

End-to-End Product Design

UX Strategy + Vision

Bilingual User Research

Stakeholder Alignment

WCAG 2.0 Compliance

Personas + User Journeys

Team Management + Leadership

Bilingual UX

Altamed.org provider search resuls detail
Altamed.org mobile homepage

Healthcare · Responsive Web

AltaMed

Six years, three research-led redesigns, and ethnographic user research interviews led in English and Spanish. The patients everyone treated as edge cases, elderly and often without support, turned out to be the most common.

End-to-End Product Design

UX Strategy + Vision

Bilingual User Research

Stakeholder Alignment

WCAG 2.0 Compliance

Personas + User Journeys

Team Management + Leadership

Bilingual UX

Altamed.org provider search resuls detail
Altamed.org mobile homepage

Healthcare · Responsive Web

AltaMed

Six years, three research-led redesigns, and ethnographic user research interviews led in English and Spanish. The patients everyone treated as edge cases, elderly and often without support, turned out to be the most common.

End-to-End Product Design

UX Strategy + Vision

Bilingual User Research

Stakeholder Alignment

WCAG 2.0 Compliance

Personas + User Journeys

Team Management + Leadership

Bilingual UX

Foothilltransit.org route map
Foothilltransit.org mobille home page

Civic Tech/Transpotation · Responsive Web

Foothill Transit

Led the website redesign that brought live bus tracking and trip planning into one cleaner, more accessible experience for riders who depend on the bus. W3 Honorable Mention, Best Transportation Website.

Research to Delivery

Website Redesign

Information Architecture

Trip Planning UX

Responsive Design

WCAG 2.1 Compliance

Third-Party Integration

Team Management + Leadership

Foothilltransit.org route map
Foothilltransit.org mobille home page

Civic Tech/Transpotation · Responsive Web

Foothill Transit

Led the website redesign that brought live bus tracking and trip planning into one cleaner, more accessible experience for riders who depend on the bus. W3 Honorable Mention, Best Transportation Website.

Research to Delivery

Website Redesign

Information Architecture

Trip Planning UX

Responsive Design

WCAG 2.1 Compliance

Third-Party Integration

Team Management + Leadership

Foothilltransit.org route map
Foothilltransit.org mobille home page

Civic Tech/Transpotation · Responsive Web

Foothill Transit

Led the website redesign that brought live bus tracking and trip planning into one cleaner, more accessible experience for riders who depend on the bus. W3 Honorable Mention, Best Transportation Website.

Research to Delivery

Website Redesign

Information Architecture

Trip Planning UX

Responsive Design

WCAG 2.1 Compliance

Third-Party Integration

Team Management + Leadership

How I work

01

Design the system, not only the screen

I start with the interaction model, the patterns, and the component decisions. Made once, they hold across user types, products, and releases that haven't shipped yet.

01

Design the system, not only the screen

I start with the interaction model, the patterns, and the component decisions. Made once, they hold across user types, products, and releases that haven't shipped yet.

01

Design the system, not only the screen

I start with the interaction model, the patterns, and the component decisions. Made once, they hold across user types, products, and releases that haven't shipped yet.

02

Let the evidence set direction

When I can reach users, I interview them. When I can't, I work from analytics and pointed questions to product owners about specific interactions. Direction follows what that turns up.

02

Let the evidence set direction

When I can reach users, I interview them. When I can't, I work from analytics and pointed questions to product owners about specific interactions. Direction follows what that turns up.

02

Let the evidence set direction

When I can reach users, I interview them. When I can't, I work from analytics and pointed questions to product owners about specific interactions. Direction follows what that turns up.

03

Build alignment through delivery

Every ask arrives with an answer already in it. I check that answer against the product, the business, and what users haven't thought to ask for, then bring back what it costs, what it misses, and a prototype the team can react to.

03

Build alignment through delivery

Every ask arrives with an answer already in it. I check that answer against the product, the business, and what users haven't thought to ask for, then bring back what it costs, what it misses, and a prototype the team can react to.

03

Build alignment through delivery

Every ask arrives with an answer already in it. I check that answer against the product, the business, and what users haven't thought to ask for, then bring back what it costs, what it misses, and a prototype the team can react to.

04

AI where it earns its place

I reach for AI where it improves the result and leave it alone where it doesn't. At Capital Group, agents checked design copy against source contracts and published language before anything reached legal, and review closed in one round.

04

AI where it earns its place

I reach for AI where it improves the result and leave it alone where it doesn't. At Capital Group, agents checked design copy against source contracts and published language before anything reached legal, and review closed in one round.

How I lead

Building the practice alongside the product.

I joined an agency as its only UX designer and built the practice into a team. Most recently, I led designers across US-based and overseas workstreams on the Capital Group platform.


The job has stayed the same throughout: find people worth investing in, give feedback specific enough to use, and protect the conditions that let them do good work.

01

Growth is the metric

I wrote the reviews, set the roadmaps, ran the critiques. An intern who joined in 2016 became a mid level designer and stayed five years.

02

Leading and still designing

At the agency I stayed hands-on through roughly half the client portfolio and directed the rest through the team. Leading work you couldn't do yourself is a hard way to earn trust, from designers or from the engineers waiting on specs.

03

One bar across parallel work

Separate workstreams, US-based and overseas. Consistency comes from shared patterns and critique that names the specific thing, not from approval gates.

04

Scope is a people problem first

Scope creep starts as a conversation nobody wanted to have. I coached designers to spot the early signals and have that conversation themselves.

05

Design that argues for itself

I defined feature sets and design approach on new business pitches, shaping direction directly with the agency CEO and VP. A practice that can't explain its value in business terms gets treated as a service desk.